![]() The company felt that the online backup needs of home users and businesses were diverging, and they couldn’t do a good job of servicing both. It’s just the home users who are missing out. No, CrashPlan will continue servicing their corporate clients. Most likely, your plan ran out in the last few months, and if you haven’t already worked out what to do next, the time is now! Is CrashPlan Going Out of Business? Anyone with a subscription running out after the deadline was automatically switched to a business account until the end of their plan. The company honored all subscriptions until their end date and even gave an extra 60 days for users to find another cloud service. If you used the service, that won’t come as a surprise-they gave plenty of notice and reminders, starting more than a year in advance. In late 2018, the free version of CrashPlan for Home was discontinued. Inside this folder is a backupArchives directory that may contain inbound backups from another computer. If there is data in this folder, move it elsewhere.CrashPlan Shut Down Its Consumer Backup Service Open a Finder window and delete the following folder: ~/Library/Application Support/CrashPlan/.sudo chmod -R 755 "~/Library/Application Support/CrashPlan/".sudo chflags noschg ~/Applications/CrashPlan.app.sudo launchctl unload ~/Library/LaunchAgents/.Copy and paste the following commands. The " ~" symbol designates the user folder.Enter the administrator password for the computer and press Enter.Inside the last folder is a backupArchives directory that may contain inbound backups from another computer. If there is data in this folder, move it elsewhere.Open a Finder window and delete the following folders:.Sudo chmod -R 755 "/Library/Application Support/CrashPlan/" Sudo chflags noschg /Applications/CrashPlan.app Sudo launchctl unload /Library/LaunchDaemons/ The password doesn't appear as you enter it. Enter the administrator password for the computer and press Enter.Run the following command in Terminal: sudo ls.If run improperly, the commands have the potential to cause harm to your system. You should only perform these manual uninstall steps under the supervision of a technical support agent. Perform manual uninstall under technical support supervision Perform the following steps if you were unable to uninstall the CrashPlan app on a Mac using the directions provided above. If installed per user: ~/Library/Application Support/CrashPlan.If installed for everyone: /Library/Application Support/CrashPlan.Delete the following folder from your computer, if they exist:.Follow the instructions above for a standard uninstall.To completely uninstall the CrashPlan app: A technical support team instructs you to do so.You want to permanently end all CrashPlan app backups for this computer.At the prompt, type YES to uninstall and press Enter.Ī complete uninstall removes the CrashPlan app, your computer's identity file, and any backups on your computer.Open Terminal and enter: cd ~/Downloads/crashplan-install.Follow the prompts to complete the uninstall process.If you see the error "The folder can't be found", download the CrashPlan for Small Business Mac installer and continue to the next step. Installed per user: ~/Library/Application Support/CrashPlan/Uninstall.app.Installed for everyone: /Library/Application Support/CrashPlan/Uninstall.app. ![]() If the uninstallation fails, follow Microsoft's instructions to fix problems that block programs from being installed or removed.
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